trends in hospitality industry

Top 11 Technology Trends in Hospitality Industry

Picture this: you arrive at a luxurious hotel after a long day of traveling. As you approach the entrance, your smartphone pings you with a personalized welcome message. 

You use the hotel’s app to check in, and your room’s smart lock system grants you access with a simple tap. Sounds futuristic, right?

Well, welcome to the top 10 technology trends in the hospitality industry.

Trend 1: Data-Driven Marketing

Data-driven hotel marketing is a rising trend because from attracting customers to book your hotel to leaving them with an exceptional experience it plays a crucial role. 

Imagine a potential customer searching for hotel rates on different websites. They compare prices and look for the best deal. 

As a hotel owner, you can use Makcorps hotel price API to monitor real-time and historical pricing data from 200+ OTAs and hotel chains. 

By using this tool, you can show your marketing campaigns with the best affordable price to the customer and secure the booking. 

Makcorps not only allows you to find out your competitor’s current hotel pricing, but it also helps you create hotel price forecasts to be a few steps ahead of your fellow competitors with the help of data analytics

If this wouldn’t lead to skyrocketing your hotel revenue then, what will?

We know, you think this will surely take your hotel bookings to the next level.

Therefore, we have covered you with a video to learn more about Makcorps Hotel Price API and how it works. Watch it!

How to use MakCorps Hotel Price API

In addition to the pricing data, using data analytics using different hotel APIs you can gain insights into customer behavior, preferences, and interests, and make more informed decisions to make your marketing campaigns super effective.

Trend 2: Increase Efficiency with Property Management Software

In the complex world of hospitality, seamless operation is the key to success. As hoteliers grapple with numerous tasks from reservations, invoicing, and maintenance management to customer service, there’s one game-changer that’s making life easier – property management software.

This innovative software serves as a centralized system that organizes, schedules and simplifies tasks, allowing hoteliers to manage their properties with less effort and more efficiency. Imagine being able to oversee multiple properties, track real-time data, manage bookings, and handle billing, all in one place. It’s like having your own personal assistant that never sleeps!

Trend 3: Technology for Enhanced Guest Experience

Let me tell you a story about Jane, a tech-savvy traveler who recently stayed at a hotel that had fully embraced cutting-edge technology. The moment she walked into her room, she could control the lighting, temperature, and entertainment system through her smartphone. The hotel even offered virtual reality tours of local attractions.

By integrating technology into every aspect of the guest experience, hotels can create memorable, personalized experiences that keep travelers like Jane coming back. Additionally, technology can improve operational efficiency and reduce costs, resulting in a win-win for both guests and hoteliers.

Trend 4: Data-Driven Personalization

Hotels are using big data and analytics to create tailored experiences for each guest. Imagine a hotel that knows your favorite pillow type, dietary restrictions, and the activities you enjoy.

With data-driven personalization by collecting and analyzing guest data, such as previous says, booking history, and preferences, hotels can anticipate guest’s needs and preferences which results in an unforgettable stay. 

Imagine walking into your hotel room and finding everything set up just the way you like it. The room temperature is perfect, your favorite pillow is already on the bed, and the room service options have been personalized to your liking. It’s like the hotel staff has been reading your mind!

If this happens, wouldn’t you will feel valued and appreciated when their needs and preferences are met? 

Now you can see yourself as a hotelier and see how data-driven personalization can lead to increased guest satisfaction and loyalty, and ultimately drive revenue for the hotel. This is not all, you can even create hotel forecasting strategies to stay ahead of the competition.

Trend 5: Artificial Intelligence and Chatbots

The role of AI in online business growth is huge. In the hospitality industry, AI chatbots are revolutionizing customer service by making it super fast & problem-solving. These virtual assistants can handle routine inquiries, freeing up staff to focus on more complex tasks.

Take, for instance, a hotel guest who has a question about the check-out time. Instead of calling the front desk, they can simply ask the hotel’s AI chatbot through an app or website, receiving an instant answer. This not only improves the guest experience but also increases staff efficiency, as they can focus on providing personalized service in other areas.

Trend 6: Mobile Payments and Digital Wallets

As cash becomes less common, hotels are adopting mobile payment systems and digital wallets which provides a seamless and secure payment experience for guests. Imagine checking out of your hotel with just a few taps on your smartphone – it’s that easy!

This trend not only enhances convenience for guests but also streamlines the payment process for hotels, reducing the risk of errors and simplifying financial management.

Trend 7: Smart Hotel Rooms

Remember Jane from Trend 1? She’s back, and this time she’s experiencing a smart hotel room. With the integration of IoT devices, hotels can offer guests greater control and personalization during their stay. From adjusting the room temperature to choosing the perfect lighting, smart hotel rooms provide an unparalleled level of comfort and convenience.

This level of personalization can lead to increased guest satisfaction, driving positive reviews and repeat business. Additionally, smart hotel rooms can help hotels optimize energy usage, resulting in cost savings and reduced environmental impact.

Trend 8: Softwares For Revenue Management and Dynamic Pricing

The hospitality industry has transformed with the emergence of hotel revenue management tools and dynamic pricing software. These powerful tools help hoteliers optimize room rates, predict demand, and maximize profits by analyzing market trends and customer behavior. Consequently, hotel owners can make data-driven decisions, increasing occupancy and revenue. If you’re a hotelier aiming to stay competitive, don’t miss out on these game-changing solutions.

Trend 9: Contactless Check-in and Check-out

In a world where safety and hygiene are paramount, contactless check-in and check-out solutions have become increasingly popular. Guests can now use their smartphones to check in, access their rooms, and check out without ever interacting with hotel staff. This not only reduces touchpoints but also offers a seamless and convenient experience for guests..

Trend 10: Enhanced In-Room Entertainment With Virtual Reality

As travelers spend more time in their hotel rooms, hotels are investing in enhanced in-room entertainment options. From streaming services to gaming consoles and virtual reality experiences, guests can now enjoy a wide range of entertainment without leaving the comfort of their rooms. This not only elevates the guest experience but also encourages guests to spend more time at the hotel, increasing the likelihood of additional spending on hotel amenities and services.

Trend 11: Renewable Energy

The Renewable Energy Hotel trend is revolutionizing the hospitality industry, with eco-conscious establishments like the Solaris Solar-Powered Hotel leading the charge. By harnessing solar energy through advanced photovoltaic panels, Solaris not only reduces its carbon footprint but also saves on energy costs. This sustainable approach, combined with energy-efficient lighting and smart thermostats, allows guests to enjoy a luxurious stay without compromising the environment. The hotel’s success proves that adopting clean, renewable energy sources is both a practical and profitable choice, paving the way for a greener future in hospitality.

Trend 12: Video Marketing

In the hospitality industry video marketing goes beyond explainer videos. It encompasses a range of formats, each with its unique purpose. For example virtual tours allow potential guests to explore the premises virtually which builds excitement and captures their interest. Testimonial videos add authenticity by featuring guests experiences. Behind the scenes content provides a glimpse into the hotels operations which creates a connection with the audience. Additionally videos that showcase events or seasonal promotions effectively capture the nature of the industry and keep guests engaged and informed about the latest offerings. This diverse range ensures an multifaceted approach to video marketing, in hospitality. If you’re looking for cost-effective solution for your business, you can leverage free video editing software.


In conclusion, hoteliers must embrace the top 10 technology trends in hospitality to boost efficiency and guest experiences. Where integrating AI, IoT, and virtual reality creates unforgettable stays, setting your hotel apart on the other hand technologies like data analytics, revenue, and dynamic pricing software helps hotel business to boost their revenue to a whole new level.

Don’t fear the change; seize this opportunity to revolutionize the industry, and watch your business rise to the top.
The future is here, and the rewards are undeniable.

So, adopt these latest technology trends in hospitality and excel at not only providing the best customer experience but also exponential revenue generation.

Additional Resources:

Here are some recent blog posts discussing the trending tools in the hotel industry that you might find necessary.

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